Terms & Conditions

Last updated: July 2026

1. Who we are

We Fit Any Kitchen is a trading name of JH Kitchens & Renovations Ltd, whose registered office is 13a Pelham Street, Ilkeston, Derbyshire, England, DE7 8AR. Contact us at contact@wefitanykitchen.com

We are an independent kitchen fitting service. We are not affiliated with, endorsed by, or acting as an agent for any kitchen supplier, including any supplier whose quote you upload to this website.

We are not currently registered for VAT, so no VAT is charged on our prices.

2. About these terms

These terms cover your use of this website and the estimate it produces.

If we go on to carry out work for you, that work will be governed by a separate written contract based on the quotation we give you after surveying your property. Where that contract and these terms conflict, that contract applies.

By using the quote tool you confirm that you are at least 18 years old and are acting as a consumer for your own domestic purposes, unless we have agreed otherwise with you in writing.

3. The online estimate is an estimate, not a price

This is the most important term on this page.

The figure the website gives you is an estimate only. It is not an offer, it is not a fixed price, and it does not create a contract between us.

It is produced automatically from the document you upload and the answers you give, and it assumes:

  • The document you uploaded is accurate and complete
  • The information you entered is accurate
  • Your kitchen is a standard installation with no complications

We will only give you a firm price after we have visited your property and carried out a survey. The firm price may be higher or lower than the online estimate.

Reasons a firm price commonly differs:

  • Plumbing, electrical or gas work that needs altering or bringing up to current regulations
  • Walls, floors or ceilings that are not level, are not sound, or need repair
  • Asbestos, damp, or structural problems found during the survey
  • Restricted access to the property or the kitchen
  • Changes you make to the specification
  • Items in your supplier quote that we could not identify, or that were misread

Neither of us is committed by the estimate. We are not obliged to work at the estimated price, and you are not obliged to accept our firm price.

4. The document you upload

By uploading a quote you confirm you are entitled to share it and that it relates to a kitchen you are genuinely considering buying.

Our system reads your document automatically. Automatic reading is not perfect. It can misread figures, miss items, or identify the wrong supplier. We ask you to check and correct the figures before continuing, and the accuracy of your estimate depends on you doing so.

We are not responsible for an inaccurate estimate caused by an unclear, incomplete, altered or incorrect document, or by figures you confirmed that were wrong.

Please do not upload anything containing another person's personal information, or anything you are not entitled to share. We handle uploaded documents as set out in our Privacy Policy.

5. Surveys

Surveys are free and place you under no obligation.

We will agree an appointment with you. Someone aged 18 or over needs to be present and able to give us access to all relevant areas of the property.

If you need to cancel or rearrange, please give us as much notice as you can.

We work throughout the United Kingdom, though we currently focus on the Midlands. Where a property is outside the area we can reasonably reach, we will tell you before arranging a survey.

A survey commits neither of us to anything.

6. How a contract is formed

A contract between us only comes into existence when all of the following have happened:

  1. We have surveyed your property
  2. We have given you a written quotation setting out the price, the scope of the work, and the expected timescale
  3. You have accepted that quotation in writing
  4. Where a deposit is required, you have paid it

Until then, neither of us is bound.

Written quotations are valid for 30 days from the date we issue them, unless we state otherwise on the quotation itself.

7. Your right to cancel

Because we survey your property before quoting, you will usually be entering into a contract with us either at your home or at a distance — by email or telephone. In both cases you have a legal right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

You have 14 days from the day you enter into the contract to cancel it, without giving any reason.

To cancel, tell us in writing before the 14 days are up, at contact@wefitanykitchen.com. You may use the model cancellation form we provide with your quotation, but you do not have to — any clear statement is enough.

If you cancel, we will refund all payments you have made, including any deposit, within 14 days of being told.

If you want us to start work during the 14-day cancellation period, you must ask us in writing. If you then cancel, you will need to pay us a proportionate amount for the work carried out up to the point you told us.

We will give you this cancellation information again in writing with your quotation, as the law requires.

8. Payment

Whether a deposit is required, and how much, depends on the size and nature of the job. Where one applies it will be stated clearly on your written quotation before you accept it. If your quotation does not mention a deposit, none is due.

The balance is payable as set out in your written quotation.

We are not VAT registered, so the price quoted is the price you pay. There is no VAT to add.

If an invoice is not paid by its due date, we may charge interest at 4% a year above the Bank of England base rate on the outstanding amount, calculated daily from the due date until payment is received.

9. Our work

We will carry out the work with reasonable care and skill, using materials of satisfactory quality, within a reasonable time. These are your rights under the Consumer Rights Act 2015 and nothing in these terms affects them.

We guarantee our workmanship for 12 months from the date the work is completed. If our fitting is defective within that period we will put it right at no cost to you.

The guarantee covers our fitting work only. It does not cover the units, appliances, worktops or other goods themselves — those are covered by the manufacturer's or supplier's own warranty, because you bought them separately from us.

The guarantee does not cover damage caused by misuse, accident, alteration by someone else, normal wear and tear, or faults in goods we did not supply.

10. What we are and are not responsible for

We are responsible for loss you suffer that is a foreseeable result of us breaking these terms or of us failing to use reasonable care and skill.

We are not responsible for:

  • Defects in units, appliances or materials supplied by someone else
  • Delays caused by your supplier failing to deliver
  • Pre-existing defects in your property that we did not cause
  • Work carried out by other trades
  • Loss of profit, loss of business, or business interruption

We do not exclude or limit our liability in any way for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of your legal rights in relation to the services under the Consumer Rights Act 2015; or anything else that cannot lawfully be excluded.

Where our liability can lawfully be limited, it is limited to the total price you paid us for the work.

11. Complaints

If something goes wrong, contact us at contact@wefitanykitchen.com. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.

If we cannot resolve your complaint between us, you may be able to use alternative dispute resolution — an independent process for settling disputes without going to court. We are not a member of an alternative dispute resolution scheme and do not currently intend to use one. You remain free to take the matter to court.

12. Using this website

You may use this website to obtain an estimate for yourself. You may not use it to submit false information, attempt to disrupt it, extract data from it automatically, or use it for any unlawful purpose.

We may change or withdraw the website at any time. We do not guarantee it will always be available or free from errors.

13. General

We may transfer our rights and obligations under these terms to another organisation. We will tell you if this happens and it will not affect your rights. You may only transfer yours with our written agreement.

If a court finds any part of these terms unlawful, the remaining parts continue to apply.

If we do not immediately insist that you do something you are required to do, that does not prevent us from requiring it later.

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may bring legal proceedings in your own country, and we may bring proceedings there too.